Policies
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Our goal is to be the BEST Company of our size in our industry.
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We are a company which specializes in high quality, simple complexity to
complex work requiring innovative technologically, advanced processes in the
areas of contract fabricating, machining, and assembly.
·
We are committed to understanding the specifications and needs of our
customers. Using our resources and
expertise, we will strive to exceed our customer’s expectations.
Goal
·
The goal of Aitkin Iron Works is to provide quality goods on time and at
a competitive cost, to a diverse customer base ranging from small companies to
major corporations.
·
Our future will be determined by our ability to anticipate and exceed our
customer’s expectations. We are
determined to develop long-term partnerships with our customers, and are
willing to increase equipment capabilities and employee skills to meet the
challenges of a changing industry.
Quality Policy
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Meeting customer expectations results in customer satisfaction.
·
Customer satisfaction goes far beyond the products we manufacture and
encompasses the total business relationship between our customers and all our
people and activities within our company.
·
Leadership in the marketplace can only be sustained by constantly meeting
or exceeding the expectations of our customers and anticipating their future
needs through continuous improvement of our products and services.
Quality Assurance
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ISO 9002 Compliant Quality System
·
QA Policy Manual and Standard Operating Procedures are written and being implemented.
o
Training and implementation of updated system by end of May, 2005.
·
Calibration System updated by end of May, 2005.
